Frequently Asked Questions
What is a Media Set? What comes in a Media Set? How long does it usually take to populate a Set with our content? What is the easiest way to populate the Sets?
What if we don't have Microsoft Office?
Why do you only offer your video products in HD?
What if we don't have HD capabilities yet? Can I just purchase one media set without having to subscribe to the website?
I want to cancel my subscription, what do I do?
I don't see the answer I'm looking for. What if I have a "less" frequently asked question?
Frequently Given Answers What is a Media Set? A Media Set is a themed collection of all of the print/graphic, video and slide presentation media needed to produce a sermon series including the promotional/marketing campaign leading up to the series, as well as the actual series itself. What comes in a Media Set? Each Media Set comes with all of the media needed to produce an entire worship service and include the following items: Video - 1 intro video to introduce each sermon or service
- 2 looping backgrounds for use behind song lyrics or anything else that goes on the video screens
- 2 lower thirds/overlays for introducing different church/ministry leaders
Slide Presentation - 1 Microsoft Powerpoint presentation with at least 4 different slides for displaying Sermon Titles, Bible Verses, Sermon Notes, Sermon Points
- 4 Jpeg files of all of the slides for use in other presentation software such as MediaShout.
Print/Web Graphics - 1 web banner
- 1 web header for use as in your website
- 1 bulletin insert
How long does it usually take to populate a Set with our content? Most of our users can populate an entire set in under 2 hours. This is provided all of the copy, sermon notes, and all other needed information is already produced. What is the easiest way to populate the Sets? We find that using Microsoft Office is the most streamlined way to populate the sets. What if we don't have Microsoft Office? There are a few different options that will allow you to populate the sets quickly and easily (even free). Some of our favorites are OpenOffice and ThinkFree. Why do you only offer your video products in HD? The FCC has mandated that in February 2012, all broadcasts must be in High Definition. We know we're a little ahead, but we feel it just lines up with the rest of our philosophy; If we're always ahead, it's hard for us to fall behind. What if we don't have HD capabilities yet? There are many great video conversion applications for the purpose of converting HD videos to SD videos. Our favorite is MPEG Streamclip. Can I just purchase one media set without having to subscribe to the website? No. Pixel Preach has a philosophy of sharing the cost of media production between thousands of churches in order to bring the price down. If we were to change our business model, we would need to charge significantly more per download than we think is viable by most churches. I want to cancel my subscription, what do I do?
Please contact customer support to handle this process. If you purchased your subscription less than 3 days prior to cancelling, you will receive a full refund, if however it has been longer than 3 days, you will receive a pro rated return rate. I don't see the answer I'm looking for. What if I have a "less" frequently asked question? Please check the knowledge base for the answer you're looking for. If you can't find it there, please feel free to search the user forum for the information you seek
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